(Beginner) Works well with colleagues or clients.
(Novice) Creates effective working relationships with colleagues to achieve the best possible outcomes.
Has reached a compromise with colleagues regarding a difference of opinion.
(Intermediate) Builds good rapport and strong working relationships with colleagues and clients.
Negotiate an agreed outcome to a difference of opinion between colleagues.
(Expert) Can confront and navigate challenging situations yet remain in demand by clients and colleagues as someone valued and respected.
Persuasively protects pre-agreed project scope and/or budgets in face of a challenge from stakeholders.
Has not received any complaints from clients regarding their conduct.
Can negotiate contractor day rates.
(Master) Proactively and consistently nurtures and sustains new and ongoing relationships with both clients and colleagues that benefit the long term health of the company.
Negotiates contractual terms and conditions with a client.